All orders are shipped within 24-48 hours. Orders are shipped via UPS or USPS. It takes about 3-5 business days for an order to reach a customer. If you use the Expedited Shipping option, your products should arrive on your door step within one or two business days after receipt of your order. Please note that we are closed on Saturday and Sunday so please keep this in mind when ordering expedited shipments.
All orders placed between Friday after 3:00 pm Standard Eastern Time and Sunday before 11:59 pm Standard Eastern Time will be shipped out on Monday.
Returns & Exchanges
We stand behind every product we sell. If you are not absolutely pleased with your purchase - for any reason - we will be happy to make an exchange or refund the purchase price. You can return item/s within 14 days from delivery date (if has not been damaged). You may expect your refund within 48 hours of return, less shipping charges.
- Returns will not be accepted without getting a return authorization number from our customer service department. This "RA" number must be written on the outer packages, so they can identify when returned.
- All shortages or damages must be reported within 7 business days of the receipt of order.
- All shortages or damages must be shipped back to our warehouse within 7 business days of receipt of return authorization. No exchanges, or invoice adjustment after 15 business days of the original invoice date.
- Items returned without a return authorization number can not be refunded or credited.
To obtain a return authorization please
email us and indicate that you would like to return an item and the reason for the return. Please, provide us with your invoice number, package tracking number, and return address.
